Which Online Estate agent is better? Is 99home providing Estate Agency service at your doorsteps?

99Home or Other agents, same price but what service and support you get when you list your biggest asset. 99home is an online estate, letting, management and property auction agent vs Other agents is only an online estate agent.

That’s probably much to do with the low-cost option of just £99 to sell your home. If you want the ‘full’ estate agency service you’ll need to spend closer to £500, which is still good value. Just be prepared for the fact there are a lot of packages and options to get your head around so it can be confusing.

Let’s have a look the what services both are offering.

99home launched in July 2017 while Other agents started in 2016. Both company based in North London. 99home have got two more offices. Sutton and Birmingham.

Property Listing:

99home market properties on Rightmove, Zoopla and PrimeLocation where Other agents market property only on Rightmove, Zoopla and Prive location.99home allows vendors and landlords to list properties for free on the 99home website where they don’t have this option with Other agents.

99home	Other agents

Who is selling fast:

Data collected on 31st March 2020 from Zoopla, where 99home average listing age is just 14 weeks 19 weeks for the Other agents. Perhaps 99home list properties on more property portals hence they are selling faster than Other agents.

99home	Other agents
14 weeks	19 weeks

Best online property sell package:

99home has got more packages to suit all types of sellers such as £99 Standard package, “Do It Yourself property package” which is ideal for those vendors want to sell their property directly. This package required some set of skills where a vendor has to performs all the activities such as photo, floorplanning, viewing, etc. Other agents got a similar package with almost some sort of service.

99home £499 Combo package is a teamwork package where 99home does all the work and vendor to host the viewings only. 99home offers one week free Rightmove Featured listing with this package.
Same package 99home offers those interested in selling a shared ownership property as well with a free RICS valuation report.

£899 High street package offers complete A-Z property service where a vendor does nothing. £799 (£999 for London within M25) No Sale No Fee package where vendor to host the viewings and rest is done by 99home.

99home	Other agents (data collected on 31st March 2020)
£99 Standard package	£99
£499 Combo packag	£199
£899 High Street package	£599
£799 (£999 for London within M25) No Sale No Fee package	No sale no fee option: No
Letting Services: Yes, starts from just £49	Letting Services: No
Property Management Service: Start from just £45	Property Management Service: No
Commercial Property: Yes, from just £99 letting and £199 sell service	Commercial Property: No
Free property listing: Yes, on 99home only	Free property listing: No
Rightmove Premium Listing: From just £75	Rightmove Premium Listing: From £84
Rightmove Featured Listing: From £70 - £240	Rightmove Featured Listing: £100-£250
Hosted viewings service: From £300	Hosted viewings service: From £400

Free property valuation and advert

99home offers a free desktop (sales expert prepares a property valuation report) as well as online valuation and free property listing services which you can use for a “Try before you buy” service and upgrade later if you are satisfied with your ad. You can list your property 100% free on the 99home website if you wish. We are unsure if Other agents provide desktop valuation or not, but yes, they do provide online valuations. It seems like Other agents does not have free property listing options on their website.

Best customer service, support, and reviews

Customer service is the backbone for any business. People say the best quality and service comes with only expensive products and services. Here, 99home and Other agents both proved this wrong.
Both companies provide better service than lots of other high street agents as well as hybrid/online estate agents.
Nevertheless, 99home is leading this front and is undoubtedly the UK’s number one Online Estate Agent with 5/5 trust rating on Trustpilot as well as AllAgent. While Other agents has a 4.7/5 trust score on Trustpilot and 4.2/5 on AllAgent.

99home	Other agents
1st in the UK	17th in the UK

Home seller and buyer protection*

Buying or selling a home comes with financial worry and is stressful enough that sales may fall through. Home Seller’s Protection Insurance and Home Buyer Protection Insurance helps provide cover for conveyancing fees, mortgage fees, searches fees, etc should the sale of the property fail.

99home offers its Combo and High street customers free seller protection where Other agents is not covering it at this moment.

*(terms and condition apply)
** (Source: trustpilot.com; data accurate as of 31/03/2020).
For the latest reviews data, please see https://www.trustpilot.com/review/99home.co.uk
https://uk.trustpilot.com/categories/real_estate_agency
***** ( Source: https://www.zoopla.co.uk/find-agents/branch/99home-ltd-london-82104/