Book viewings, submit offers and valuations online 24/7
Book viewings, submit offers and valuations online 24/7
Ans. 99home is an online hybrid real estate business that makes it convenient for you to rent, sell, manage or buy property without having to go for the services of an expensive, high-end estate agent. Apart from carrying out the viewings (Except High Street product), 99home provides all the services you might expect from a professional estate agent, but, with a marked difference.
You can arrange viewings, edit photos, change your demanded price and accept offers 24/7. On top of that, our dedicated team of experts are here to help and support you at every step of the process, until completion.
Ans. First, they enquire us via online query, phone call, text message or email, about the property they are interested in. Then, we provide them your contact details and also share their details with you. This way, we help both parties get in touch and communicate.
Ans. Once you completed the online property submission form on 99home.co.uk, we assess your submission in terms of the information that you have provided and if we need any further details from you. When the assessment is complete, your property is verified and listed online within the next 2-48 working hours.
Ans. We have an online enquiry system that provides your contact details to potential buyers. We ask you to provide your contact details, so that we may get in touch with you, or provide your details to the prospects if they contact us in this regard.
Ans. No. We do not store or view your credit card information. All transactions are directly processed by the bank.
Ans. No. Calling on our 0203 number will cost you the same charges as a geographical landline number beginning with 01 or 02.
Ans. No, we do not sell or share your information to any third party. However, we can pass your details to our associate solicitor or mortgage adviser, or utility partners on your consent.
Ans. Our site is protected by SSL Certificate. The security of your account depends on the strength of the password you choose for it. We encrypt passwords on our server, but, if you choose a weak password your account, it could be compromised, just the same way as on any other website.
Ans. Standard and Express package for three months only and rest all other packages until sold* on 99home and 12 months on the major portals.
Ans. You will receive queries related to your property on your email and via SMS.
Ans. Yes,At 99home, we have a panel of professional and experienced solicitors on board, who have a detailed knowledge and experience of the real estate industry. Their professional legal assistance will safeguard your assets and make your move a less daunting process.
Ans. All over UK, excluding Ireland.
Ans. No, you only pay for the package you choose.
Ans. As of now we are National. Soon we will be assisting you in the International market.
Ans. No, we do not store or view your credit card information. All transactions are directly processed by the bank.
Ans. You will have to contact us to get a quote on viewing. But if you have gone for High-Street package, you won’t have to contact us for quote. It will be organised by us.
Ans. We use multiple companies for tenant referencing, like Rent4Sure.
Ans. Yes, the landlord can also do it’s own tenant referencing.
Ans. Your property will be listed on major online portals like Zoopla, prime location, On the market etc.
Ans. Yes, you will get to see it before it’s live.
Ans. You will be charged extra only if you select a premium or feature listing.
Ans. We are available 24*7 online and 9am to 5:30pm over the call from Monday to Friday and 9am to 3pm on Saturdays.
Ans. Yes, we do not share your personal details with any third party. However, we can pass your details to our solicitor or mortgage advisor, on your consent.
Ans. Details of potential buyers will be shared with you via email and sms, you can contact them directly, or advise us to deal it for you.
Ans. You are always in control of the sale of your property. If you decide not to sell while it’s listed on 99home, we’ll simply remove it from the property listing sites.
Ans. Please click here to know the Documents Requirement.
Ans. Absolutely not. You will only pay for the package you choose and services you decide.
Ans. With Standard package, yes, unlike high street estate agents there are absolutely no tie-ins with 99home. You are free to use as many agents you like - that’s how confident we are. For Combo, Highstreet and No Sale, No Fee package, 12 weeks sole agency terms apply.
Ans. 99home offers free valuation service which will be conducted by our dedicated 99home agent. Our valuations are completely objective, as our fees is not based on the sale price of your home. So we always offer honest valuations based on our knowledge and experiences.
Ans. No, they can't. However, they can seek our agent service to do it on their behalf.
Ans. Yes, we help buyers with mortgage advice, solicitor’s advice, and house moves. Aside from that, we provide you with an extensive choice of property. We keep you informed on the latest mortgage rates and provide an access to the UK's leading independent mortgage advisors. You can also compare the best solicitors from across the UK and find the most competitive solicitors operating in your area.
Ans. Yes, we do. However, you will have to contact us to get a quote on the viewing service. If you have purchased the High-Street package, you won’t have to request a quote. We will conduct viewings for you.
Ans. Abiding by the industry standards and associated laws, we're obliged to verify the identity of our customers.. Considering all the ethical concerns involved, we align our services with the legal requisite, so as to avoid any fraudulent or unpleasant situations. This thorough vigilance assured the browsers that the property advertisements listed on our website are authentic and credible.
Ans. We are an online real estate agency, which means that we do not conduct viewings for our 99Home and Combo packages. We have another package called “High Street”, which is a complete high street and all-inclusive service package, offered at the affordable cost of online packages.
Ans. Photography and floor planning services are included in our Combo and High Street packages. However, if you have purchased the 99home package, you will have to provide the photos of your property. Or, if you want, we can arrange professional photography on additional charges.
Ans. EPCs are a legal requirement for anyone selling or renting their property. If you do not have the EPC for your property, you’ll need to obtain it, prior to putting it up for sale or rent. To check if your property already has an EPC, click here and enter your postcode. If you do not have it, we offer EPC for your property for just £79.00 (excluding VAT)
Ans. Once you instruct 99home, your dedicated 99home agent will attend your property, take photographs and details of the property, draw up a floor plan. Then they will create a professional advert for you, which will include a full and detailed description. Once you have reviewed it and approve it, it’ll go live on UK’s biggest property portals.
Ans. You will – unless you’d rather not have one. For Sale boards are a great way to let the local area know that your house is up for sale. Statistics show that around 85% of people move only nine roads away from their current home, so it's an area you shouldn't neglect. Your For Sale board will have our office contact details on, and we'll deliver and erect the board outside your property, so you don’t have to lift a finger. We also know which areas are not allowed to have boards and your 99home agent will provide a window sticker or similar (Not available for standard or express).
Ans. Yes, you can change the sale price any time. All you need to do is contact 99home agent and it will be updated.
Ans. Our fixed fee includes everything you will need to market your property, including high quality photographs and floor plans. Your dedicated 99home agent will take photographs of your property, create a floor plan and write a description. Once you’re happy with them, we will place these on the major property portals - Zoopla and Primelocation - where 98% of buyers look for their next home.
Ans. Yes, but only if you have confirmed us that you are happy with it, we will provide the buyer with your contact details.
Ans. EPCs are a legal requirement for anyone selling or renting their property. If you do not have the EPC for your property, you’ll need to obtain it, prior to putting it up for sale or rent. To check if your property already has an EPC, click here and enter your postcode. If you do not have it, we offer EPC for your property for just £79.00 (excluding VAT).
Ans. Yes, you can pay later after the sell goes through.
Ans. No minimum requirement to qualify.
Ans. You need to contact 99home agent for the queries.
Ans. Your payments are directly handed by bank.
Ans. Our site is protected by SSL Certificate. The security of your account depends on the strength of the password you choose for it. We encrypt passwords on our server, but, if you choose a weak password your account, it could be compromised, just the same way as on any other website.
Ans. Yes, 99home offers promotional offers. You will get the promotional code after registering yourself with 99home.
Ans. You will be given an option to enter promotional code while making payment. You can enter it there to avail discount.
Ans. Yes, we offer a full management service as well as full range of other lettings services.
Ans. Yes, we offer rental guarantee insurance when you all tenants have had successful credit and reference checks completed through ourselves or 99home agents.
Ans. Yes, you will be given full access to your property, you can make changes at any time by visiting 99home.co.uk.
Ans. Before putting your property on online portal we will need an EPC and Gas Safety Certificate, you can also advise us to organise for you.
Ans. If you ever face any technical problem, you write to us directly to support@99home.co.uk.
Ans. Yes, we treat every client and the sale of each property exactly the same, no matter which package you decide. Facilities are as per the packages.
Ans. Our membership of The Property Ombudsman Redress Scheme, endorsed by the Office of Fair Trading is a testament to the quality and credibility of our services. At 99home Ltd, rest assured for a respectful, ethical, professional and diligent real estate service experience.
Ans. Full reference includes employment reference, previous tenancy reference, right to rent check, credit check(clear of unsatisfied CCJs, clear of bankruptcies, clear of satisfied CCJs, found at current address, previous address matched, no undisclosed addresses) and of course we analysis bank statement, salary as well.
Ans. The team at 99home is extremely helpful and we all deal with different parts of the selling process to make the service as effective as possible, we can all generally assist you with any queries you may have when you get in touch with 99home.
Ans. Our office is based in Wembley, but we operate across the whole of the UK(except Ireland).
Ans. No, you won’t be charged anything extra. Property stays in total control you and you can make any changes whenever you wish to.
T&C’s Apply on Until Sold*
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